• Were sorry you're not happy with your product, no matter the reason we would like the opportunity to make it right. We hope you will reach out to us, so we can try to make it right

  • PURCHASES

    Please review our full return policy here

    Minimum Age. All purchasers must be at least 18 years of age or older to buy from AWOTAO.

    Eligible items can be returned for five days following delivery, or the five days after the receipt of delivery. If you would like to request a return, please submit your request here.

    Need help with an order? Click Here

  • You can track your order here.

  • Please look over the instruction manual provided with your product for proper care, handling, and use. 

    Please be careful to follow the manufacturers directions.

  • If you need help with your  Amazon order, please visit the support center on Amazon for assistance. We can not offer guidance or support for orders placed through Amazon. 

  • Due to our wide selection of products, items shipping from different locations, and other factors such as weather and U.S Customs, shipping times can vary. Please know we aim to get your items to you as quickly as possible.

    For more information on shipping, click here.

  • We accept Visa, Mastercard, American Express, and multiple others. You can view them all in your shopping cart, or feel free to contact us.


  • We always encourage people to participate and comment on our blog. Click here to sign in or register. 

  • Please allow a couple of extra days from the ETA in tracking, orders can be delayed in transit for a variety of reasons. 

    If you have waited 1 month or more, and would like to submit a Refund Request, please reach out to us.

    Most orders on AWOTao come with tracking, check your inbox to see if tracking was included with your order.   Track your order

  • We hope you will reconsider, but if you are sure please go to the bottom of our email and click the unsubscribe link.

  • AWOTao uses Printful for our Tshirts, Mugs, and other custom printed items. We encourage customers to view their Help section for clarification on sizing.

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